complaint on the list was electrical failures, at 10.6 percent.
Specifically, we noted problems with our sunroof's occasional resistance
to opening. Head and rear seat leg room was another shortcoming,
but as one respondent wrote, "I could use more room, but, hey,
it's supposed to be a sporty coupe."
final item in our logbook, noted by many on the survey, was the
creaking noise coming from the windshield; it sounded as if the
glass were cracking. The spokesman for Subaru informed us it was
really the thermal expansion and contraction of the dashboard, remedied
by retrofittable fasteners that slide better and eliminate the problem.
A service bulletin was issued to dealers, so the cars can be fixed
at no charge.
like these can be frustrating, but it's worse when the dealers aren't
cooperative. A fair number of respondents who loved their cars rated
dealer service practices on the low side, with only 78.2 percent
giving them excellent or good marks. Parts availability was a big
gripe, as was dealers' lack of knowledge about the SVX. One owner
said it felt as if he and the mechanic were learning about the car
at the same time. Another unhappy driver has been waiting for a
spoiler-for which he'd already paid-for almost two years.
sales practices received even lower marks than service did, at 76.3
percent excellent/good. "My sale went fine," read one
comment, "but the dealer took over a month to send the necessary
information to license the car." "The dealer didn't know
there was a video with each car or that the SVX came with two remotes."
And a third wrote, "They really don't know what they're selling
most respondents were satisfied with their cars, despite the problems.
They did say they'd like some cupholders, a passenger-side airbag,
central door lock control, and a manual transmission. Luckily, Subaru
'94, almost all their wishes will come true. There will be three
new trim levels: LSi, L, and LS. Only the LSi will be all-wheel
drive; the other two will be front-drive. All three have CFC-free
air conditioning, dual airbags, no motorized belts, cupholders in
the center console along with a central door-lock switch, and new
exterior colors. All '94s will have monotone paint schemes, except
white, which will retain the black canopy. There's also a tan leather
interior option. As for more power and a manual transmission: not
at this time. Subaru says a five-speed would sell in such low production
numbers, it would be cost prohibitive to make it. There is no manual
currently in use by Subaru that can support the SVX's horsepower.
is typical of Subaru owners, once they get to know their cars, they
become devoted fans. "I love my SVX." wrote one respondent.
"If it had a bathroom, I could live in it." But the most
interesting survey received was from Pensacola, Florida. A corporate
vice president wrote a two-page letter detailing a five-car pileup
in which his SVX was destroyed. He walked away from it with only
a bruise on his right arm. "After all that," he states,
"I knew I had made the right choice when I purchased the car
with the funny windows."